Privacy Policy

We care about your privacy and are committed to protecting any personal information you share with us. This policy explains what data we collect, how we use it, and the steps we take to keep it safe. By using our website or submitting any form, you agree to the practices outlined below.

Last Updated: 8 June 2025

Information We Collect

Newsletter Opt-In Form

If you choose to subscribe to our newsletter, we collect your name and email address to send occasional updates, offers, and tips related to water treatment. You can unsubscribe at any time using the link in any email we send.

Lead Submission Form

When you submit a service request, we collect your name, zip code, phone number, email address, type of service needed, installation or repair preference, desired service date, and any additional comments you provide. This helps us understand your needs and follow up appropriately.

Website Data & Cookies

Like most websites, we may collect general data such as your IP address, browser type, and pages visited. This is done through cookies to help us improve user experience and website performance. You can disable cookies in your browser settings at any time.

How We Use Your Information

To respond to your service inquiries
To provide accurate quotes or follow-up communication
To send occasional newsletters if you've opted in
To improve our website functionality and user experience

We do not sell, rent, or trade your information to third parties. All data is used solely for business purposes related to The Water Man.

How We Keep Your Data Safe

We take your privacy seriously. All collected information is stored securely and accessible only by authorized personnel. While no system can guarantee 100% protection, we use standard safeguards to reduce the risk of unauthorized access or misuse.

Third-Party Services

We may use third-party services like email marketing tools or analytics platforms that help us deliver content or monitor site activity. These platforms only receive the data needed for their function and are required to follow data protection standards.

Your Choices and Rights

You can:

Request to see what personal data we have stored
Ask us to update or delete your information
Unsubscribe from newsletters at any time
Contact us directly with any privacy-related concerns

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with the latest revision date. We encourage users to check back periodically.